Thus, it might take a while until they process your submission and solve the problem. Though, you should be warned that many players are currently waiting in line due to the same reason. You will need to submit a ticket to Xbox Support and explain your problem. If it turns out that indeed is the case, and your MW2 purchase was cancelled by mistake, then unfortunately there’s only one thing you can do. Look for it in your email as well (the one you use for Xbox). Thus, the first thing you should do is check Microsoft order history to see if the MW2 purchase was cancelled. Answer: If you do not have an active Xbox Live Gold account, you will not be able to play online multiplayer games. The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. Many players are reporting the same issues. Subscriptions & billing PC Game Pass FAQ Notifications Info Lost password and can’t sign in Follow these steps to recover and reset your Microsoft account password. Rather, as reported by other players, it seems that the issue is caused by Microsft.Īpparently, it seems that some glitch caused Modern Warfare 2 pre-orders to be cancelled en masse on Xbox consoles. It has nothing to do with you accidentally doing something wrong. So, why is this happening? The good news is that you didn’t make any mistakes on your part. Since you are fairly sure that you’ve bought the game, this is quite baffling to see. When you try to start MW2, a message appears that says: “To play this, You’ll Need To Buy It”. However, you are unable to do this as your Xbox says that you don’t own Modern Warfare 2. It’s midnight in your region, and you are finally ready to play MW2 multiplayer.
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